CCM Motorcycles

Money Back Guarantee

7 Day Money Back Guarantee

(for motorbike purchases made online only)
7 Day Money Back Guarantee on Online Purchases with Delivery.

We offer 7 day money back guarantee to ensure you have peace of mind when buying a motorbike online without seeing and testing first, all we ask is you follow our terms and conditions, should, in the unlikely event you are not happy with your motorbike purchase when it arrives at your door.  At this point you have the choice to refuse your motorbike but delivery/collection costs will not be refunded.

  • Please contact within 7 calender days of taking delivery of your motorcycle if you wish to return it.

  • We ask you do not exceed 75 miles from the point of delivery to the point of return.

  • Try to return the motorcycle in the same condition we delivered it, there will be a charge for any cosmetic or mechanical damage.
    You will need to return the bike to Carbay Ltd our registered office for sellbike.

  • Any warranty taken out at the time of sale will be refunded too.
    If you have a finance agreement in place we can't guarantee their will be no early termination fees and we will only charge if a fe applies. reserves the right to purchase the road fund license for the returned motorbike at the refundable value.

  • Please make sure the motorbike is returned with the same items it was sold with, this includes (but is not restricted to) service packs, manuals, all extra tools and keys.

  • We do not offer 7 day money back guarantee to the motor trade, delaers or employees buying on behalf of the motor trade, this guarantee only applies to a private purchase for personal road use. 

    It is in your interests to put in writing any problems you may have either by email to [email protected] or by post to: Carbay Ltd
                                                                  Central Garage
                                                                  36 Oldham Road
                                                                  OL2 5PE

©2013 CCM Motorcycles